STD/ISD PCO Booths At Stations:
Telephone Booth facility for STD/ISD/PCO has been made available at five major stations and further contract for fifteen stations has been awarded. These booths will function shortly. Award of contract for STD/ ISD/ PCO booths has been made in favour of physically handicapped persons in keeping with the railway board’s directive.
Town Booking Agencies / C.B.O:
In order to facilitate travelling public from the localities which are far away from railhead, city booking offices at Panjim & Karwar and town booking offices at Ponda (Goa) & Sawantwadi have been provided. In addition to above contract has been recently finalised to operate Town booking Agencies at six more localities in Goa region.
City Booking Office: Panaji, Karwar
Computerised Reservation / Un-Reserved Tickets:
Konkan Railway has been made available Computerised Reservation Tickets facilities through passenger Reservation System of Mumbai, Secundrabad, New Delhi and Chennai, thus making it possible to reserve tickets by trains originating from Central, Western, Northern South Central Railways.
At present Computerised reserved tickets are issued at the following stations
a) Computerised Reservation Tickets:
Madgaon: For trains originating from C.Rly, W.Rly, N.Rly and S.C.Rly.
CBO/PJ: For trains originating from C.Rly, W.Rly, N.Rly and S.C.Rly.
Udupi: For trains originating from S.Rly.
b) Computerised Current Tickets:
For the issue of unreserved tickets, Computerised Current Tickets are being issued at Khed, Chiplun, Ratnagiri, Kudal, Sawantwadi, Thivim, Karmali, Madgaon, Karwar, Kumta, Bhatkal, and Udupi stations.
It has been decided to introduce "Pay an Use" toilet facility at important stations over this Railway. However, present at facility has been made available at Madgaon station.